At SangatBazar, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. You can return or exchange items within 03 business days from the date of delivery, provided they are unused, unworn, and in their original packaging. For more information on our return and exchange process, please visit our Help Centre or read full Return and Exchange Policy or contact our customer service team.

Return and Exchange Policy:

At SangatBazar, we aim to ensure that you are fully satisfied with your purchases. If for any reason you are not happy with your order, we offer a straightforward return and exchange process to make it easy for you to shop with confidence.

Eligibility for Returns and Exchanges:

• Products must be returned or exchanged within 3 Business days of delivery.
• Only products with damaged, Incorrect order or quality-related issues are eligible for exchanges.
• Items must be in their original condition—unused, unwashed, and with all original packaging and tags intact.

Return Process:

1. Request a Return: To initiate a return, contact our customer service team at info@sangatbazar.com or WhatsApp 0339-0726428 with your order number, pictures of damaged products and the reason for your return.
2. Approval and Instructions: Once your return is approved, you will receive instructions on how to send the item(s) back to us.
3. Return Shipping: The company shall be responsible for return shipping costs of the damaged, defective, or incorrect products.

Exchange Process:

• If you would like to exchange an item for a different size, color, or product, SangatBazar offers a customer-friendly exchange policy to meet your needs. Simply return the item to us, and we will process the exchange as per your request.
• After we receive the returned item, you can place a new order for the replacement product.
• We recommend checking availability of the desired replacement product before initiating the return.

Conditions for Refusal:

We reserve the right to refuse returns or exchanges if the item(s) do not meet our return criteria or are damaged due to improper handling.

For any further questions or concerns regarding our Return and Exchange Policy, please feel free to reach out to us at info@sangatbazar.com or WhatsApp +92-339-0726428.